Integrate SurveyMonkey and Salesforce for the fastest way
to collect and respond to feedback

  • Collect feedback directly
    from Salesforce

    Create surveys and set triggers to collect feedback after each case without additional admin support.

  • Get, analyze, and display data how you want

    See feedback alongside Salesforce data and use it to create and enhance your reports and dashboards.

  • Use feedback to target improvements

    Escalate high-priority issues, monitor satisfaction trends, and manage organizational performance.


Net Promoter Score (NPS) is a trademark of Bain & Company, Inc, Satmetrix Systems, Inc. and F. Reichheld.

How SurveyMonkey for Salesforce works

Check out the video below to see our integration in action:


Improve the customer experience today–SurveyMonkey for Salesforce
is easy to install and use

  • 簡單好用

    Link your SurveyMonkey Enterprise and Salesforce accounts in minutes
    to get started.

  • 明智精準

    Send surveys at regular intervals to create benchmarks and track performance over time.

  • 簡捷便利

    使用 Salesforce1 和 SurveyMonkey 應用程式,隨時隨地存取並監督您的資料。




超過 4 百萬人使用 SurveyMonkey,包括財富 100 強中的所有企業。以下是他們其中一些人的意見。

「我們在全美有 62 個分會。如果我們想要收集各分會、職員及志願者的訊息,我們就會使用 SurveyMonkey 調查問卷。」

「我有一半的工作都是在做評估,而我完全依賴 SurveyMonkey 幫我完成工作。它幫我節省了時間。書面調查問卷的表格式結果曾經要花掉每位醫師至少一個小時的時間。現在只需要 5 分鐘。」