Used 2,000+ times

您的支援團隊是否提供優質的客戶服務?詢問客戶就能知道答案!

SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

一家企業想要成功,評量客戶對於支援團隊的意見回饋是極為重要的。我們的客戶調查問卷範本能幫助您深入了解客戶所獲得的支援體驗,並提供具體資訊,讓貴公司知道可以進行什麼改善或如何持續保持卓越。  

好的客服品質,會讓客戶願意一再光顧。使用我們的客戶服務調查問卷時,您收到的所有資訊都會集中整理並儲存於同一處,方便您反覆檢視,調整流程也一點都不費時費力。 

了解客戶是否對您所提供的客戶支援感到滿意。若要使用這份客戶調查問卷範本來建立調查問卷,請註冊或登入 SurveyMonkey。 

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

Flower shop owner looking at his phone, next to a review showing 5 out of 5 stars

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

Woman reading research blog posts on a tablet, next to four blue and green bar charts

Get tips on how to create better surveys, hear the latest product news, or check out our research.

Man wearing headphones and using a laptop, next to an image of SurveyMonkey's logo

Access tutorials on how features work, learn more about billing, and contact Customer Support.