Turn text responses into actionable data
Questions that let respondents reply with a comment can provide valuable information. With SurveyMonkey’s text analysis tools you can easily cut through the clutter, avoid labor-intensive efforts, and get to ah-ha in just a few clicks.
PREMIER PLANS
Analyze text responses—instantly
Got dozens, thousands, or even millions of open-text responses? With Sentiment Analysis, just click to get an instant summary of how people feel.
- See positive, neutral, or negative sentiments at a glance
- Filter by sentiment to quickly identify areas that need attention
- Filter a question by sentiment for even deeper insights
Visualize text responses
Word clouds let you quickly interpret open-ended responses with a visual display of the most frequently used words.
Customize the look of your word clouds:
- Select colors or fonts for specific words to add visual appeal
- Pick a range or threshold for when words should appear
- Easily hide any non-relevant words
- Combine related words into one category
To make the most of these features, you should aim for around 20 or more responses.
Tag for even more customization
Looking for something very specific in your response data? You can also tag your responses to uncover even more specific information in your open-ended response data.
- Sub-tags let you dig in even deeper and uncover finer subtexts
- Assign multiple tags to the same response as needed
- Filter results by tag to get more granular insights
Start tagging your responses
Do you have an open-ended question that you’re ready to analyze? Follow these step-by-step instructions to turn words into actionable data.
Get the most from your open-ended questions with text analysis features available in every paid plan:
PLANS
Standard,
Advantage,
Team Advantage
- Search and tag responses
- Word cloud
- Sentiment analysis
PLANS
Premier,
Team Premier,
Enterprise
- Search and tag responses
- Advanced word cloud
- Sentiment analysis
探索更多資源
工具組目錄
探索我們專為特定角色或產業設計的眾多工具組，幫助您善加利用意見回饋。
適合您職位的解決方案
SurveyMonkey 可協助您更有效地完成工作。探索如何藉由制定成功策略、產品、體驗等來發揮更大影響力。
虛擬活動報名表範本
使用我們可自訂的虛擬活動報名表範本，輕鬆管理虛擬活動報名並提高活動出席率。
研討會報名表單範本
利用易於使用且可自訂的研討會報名表範本，簡化研討會報名並提高出席率。