SurveyMonkey 的客戶見證範本能幫助您凸顯客戶成功案例。一項 2022 年的研究顯示，77% 的消費者表示，他們「一定」或「經常」會閱讀在地商家的線上評論。隨著客戶見證的價值不斷提升，貴公司也可以運用這些資訊了解自家產品表現及客戶支援品質。
這份簡單又容易使用的調查問卷是您了解客戶參與度的利器。它能讓客戶具體說出您的產品幫助他們解決了什麼問題、產品的哪些特質 (價格、易用性、服務品質、特定功能或整體性能) 最受他們青睞、是否願意將您的產品推薦給他人等等。除了這些以外，您還可能收集到特別有趣或出人意料之外的使用案例，進一步發掘自家產品或服務的潛力。稍加自訂這份範本，就能詢問關於貴公司競爭對手的問題並追蹤客戶的情緒反應。
發送這類調查問卷可向客戶顯示您重視他們的意見，進而提升您的品牌形象，您還可以將收集到的好評回饋展示在網站首頁或客戶成功案例頁面上。 若要使用這份客戶見證調查問卷範本來建立調查問卷，請直接註冊或登入 SurveyMonkey。
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