如果您希望客戶忠於您的品牌，就必須知道他們對貴公司滿意 (或不滿意) 的地方。我們和 Zendesk 的客戶服務專家攜手合作，建立這份客戶支援調查問卷範本，旨在協助您收集開放式的顧客意見反應。您可以藉此了解客戶對貴公司是否感到滿意，是否覺得與貴公司合作的好處勝過與您的主要競爭對手合作。
只要寄出這份簡短的調查問卷，就能一窺客戶對貴公司的看法。如果他們不能再與貴公司合作，會感到失望嗎？他們與貴公司合作獲得的最大好處是什麼？假設貴公司停止營業，客戶會用哪些企業來代替？這份調查問卷會要求客戶針對所選的答案作出解釋，讓您更了解他們的回覆。如果還想要詢問其他問題，也可以自訂這份範本。
若要使用這份客戶意見調查問卷範本來建立調查問卷，請直接註冊或登入 SurveyMonkey。您在建立調查問卷的第一步就能選擇範本。
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