產品

SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

從全球首屈一指的線上調查問卷中,獲取以資料為導向的深入分析。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

建立並自訂線上表單,以收集資訊和付款方式。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

依實際需求量身打造解決方案,滿足您所有的市場研究需求。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,以改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤活動邀請回函。

瞭解參加者的需要,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

瞭解與會者的想法和意見,把下一場會議辦得更好。

運用同儕意見回饋來協助員工改善績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

相關資源

使用調查問卷和調查資料的最佳實務

有關問卷調查、給企業的訣竅及其他主題的內容,都在我們的部落格。

SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

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Website feedback survey benchmarks

Get context for your results by downloading our free report

Whether you’re a marketer, product manager, designer, or just about anybody else, you know that your organization’s website is the window to your brand. Consumers expect to find you online—and in order to remain competitive, your website should provide a visually appealing, intuitive, and informative experience.

Although it’s likely you’ve already invested a lot of time and money developing your website, how do you know it’s helping (and not hurting) your bottom line? Website feedback surveys can help you learn what you’re doing right—and what you’re doing wrong. But the insights you collect only give you half the story.That’s where website feedback survey benchmarks come in.

Website feedback industry benchmarks give you context for your survey results. We’ve made it easy for you to see how you stack up against your biggest competitors by compiling the data from more than a thousand website feedback surveys into a comprehensive benchmark report.

See how you're doing by comparing the results of your website feedback survey against the SurveyMonkey benchmarks.

Clicks, time spent on the page, articles visited—these implicit metrics can only help you see how people are interacting with your website. But these metrics won’t tell you why you’re doing well (or not-so-well).

When you use our website feedback survey template, you get explicit feedback on what’s working (and what’s not) when it comes to the user experience. You’ll learn what consumers think and feel while browsing your website—and collect valuable market segmentation data. That way, you can make targeted improvements to the user experience and increase your conversion rate.

Sign up for a FREE account to create and send a website feedback survey in minutes.

Maybe you already sent out a website feedback survey. Or perhaps you’re planning on sending one out this year. Understand what your results really mean by using your initial website feedback scores to set internal baselines or benchmarks. Then repeat the survey periodically to see whether your scores move in the right direction.

While tracking your organization’s progress over time is important, you also need to know how you compare with other organizations in your industry. If 65% of your website visitors say they trust the information on your website a great deal, how do you know whether that’s good or bad?

Knowing where you stand—and creating goals from there—takes perspective. Although “only” 65% of your website visitors say they trust your website’s information, you’d feel pretty good about it if you knew you were in the 99th percentile. Our website feedback benchmark data is designed to give you that context.

Here’s a peek at some of the data we’ve collected from the website feedback survey:

website feedback chart

Did you know that 38% say finding the information they’re looking for on a website is moderately to not at all easy?

Where does your organization stand? Download our website feedback survey benchmarks report today to see more results—and start setting smarter goals for your organization. Or explore our other benchmarks to see how we can help you compare your website feedback survey results against industry benchmarks.

工具組目錄

探索我們專為特定角色或產業設計的眾多工具組,幫助您善加利用意見回饋。

調查問卷最佳做法

瞭解執行問卷調查的最佳實務,讓您下一次的專案發揮最高效益。瀏覽我們的調查問卷準則,立即開始免費建立調查問卷。

輕鬆建立並自訂線上申請表

輕鬆建立並自訂申請表。客製化表單設計、與團隊成員即時協同合作,還能使用免費範本快速上手。

探索 SurveyMonkey Enterprise 功能

利用 SurveyMonkey 的企業級安全性、隱私與合規標準,以及資料整合功能,大規模地管理意見回饋。