零售客戶意見調查問卷範本

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客戶的意見對零售業者而言非常重要,它能讓您盡速改進缺失並解決較全面性的問題。若您使用零售客戶調查問卷收集客戶意見,必定能獲得加倍的效果。

零售調查問卷是由零售業者發送給客戶的問卷,旨在瞭解客戶對最近的購物體驗有何意見,或對店家整體有什麼指教。這類調查問卷可透過多種管道發送,包括電子郵件簡訊社交媒體網頁等。  

只要請客戶填寫這份專家認證的零售客戶意見調查問卷,您就能瞭解他們對貴店的想法。更具體而言,這份線上零售客戶意見調查問卷能讓您詢問「客戶是否認為本店價格合理」、「本店店員是否對客戶有幫助」以及「附近車位好不好找」等各種問題,然後再從調查結果中找出可以改變之處,以提升客戶的購物體驗。如果您還想知道客戶對於貴店營運上的其他方面有什麼意見,亦可自訂此範本。

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