客戶體驗調查問卷範本

SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

您的產品/服務是否滿足了客戶的需求?當客戶提出問題時,您的團隊是否積極回應?

使用這份客戶體驗調查問卷就能瞭解貴公司在這些方面及其他方面的表現。

您也將發現,與您合作時間長短不同的客戶,分別對您有什麼不同的評價,這樣您便能更瞭解客戶並提供更佳的個人化體驗。

建議您每隔 3 到 6 個月寄送一次本調查問卷,持續追蹤表現,並適時發現具體問題並加以解決。

最後,您也可以依照貴公司的具體情況編輯或新增問題,將這份客戶體驗範本變成您獨一無二的調查問卷。

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

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Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

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Get tips on how to create better surveys, hear the latest product news, or check out our research.

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Access tutorials on how features work, learn more about billing, and contact Customer Support.