SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

客戶會就自身與貴公司的互動及產品體驗形成意見。當產品達到或超過預期時,客戶就更有可能表示滿意並繼續使用您的產品。另一方面,如果產品達不到要求,則可能會導致失望,進而影響客戶滿意度和留存率。

我們的產品滿意度調查問卷範本,可協助您了解產品是否符合客戶期望,以及產品如何影響客戶滿意度。

有了這份調查問卷,您將能深入了解產品的易用性、滿足客戶需求的能力,以及可能需要加強的地方。請為您的產品開發團隊提供資料導向的見解,以藉此提升產品滿意度並打造正面的客戶體驗。

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

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Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

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Get tips on how to create better surveys, hear the latest product news, or check out our research.

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Access tutorials on how features work, learn more about billing, and contact Customer Support.

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SurveyMonkey 可協助您更有效地完成工作。探索如何藉由制定成功策略、產品、體驗等來發揮更大影響力。

A man and woman looking at an article on their laptop, and writing information on sticky notes

探索 Hornblower 如何使用 SurveyMonkey 和功能強大的 AI 來充分利用 NPS 資料、收集客戶見解並改善客戶體驗。

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了解瑞安航空如何使用 SurveyMonkey 及其 Microsoft Power BI 整合功能,每月追踪 5 萬份 CSAT 調查問卷並改善客戶體驗。

Woman reviewing information on her laptop

探索 woom 如何使用 SurveyMonkey 建立大規模的多語言調查問卷、改善員工體驗,並收集客戶的見解。