CRM 軟體調查問卷範本
客戶關係管理 (CRM) 軟體讓組織能有效經營並建造與現有客戶和潛在客戶的關係，因此，貴組織如何使用這類軟體，會直接影響您最重要的目標受眾獲得的體驗。
為了確保您的組織從 CRM 軟體獲得價值，您可以使用這份包含 6 道問題的調查問卷範本。待收到回覆之後，您就能夠用那些資料判斷不同團隊分別需要哪方面的訓練，以及貴公司的客戶關係管理計畫運作得怎麼樣。
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