Turn text responses into actionable data
Questions that let respondents reply with a comment can provide valuable information. With SurveyMonkey’s text analysis tools you can easily cut through the clutter, avoid labor-intensive efforts, and get to ah-ha in just a few clicks.
PREMIER PLANS
Analyze text responses—instantly
Got dozens, thousands, or even millions of open-text responses? With Sentiment Analysis, just click to get an instant summary of how people feel.
- See positive, neutral, or negative sentiments at a glance
- Filter by sentiment to quickly identify areas that need attention
- Filter a question by sentiment for even deeper insights
Visualize text responses
Word clouds let you quickly interpret open-ended responses with a visual display of the most frequently used words.
Customize the look of your word clouds:
- Select colors or fonts for specific words to add visual appeal
- Pick a range or threshold for when words should appear
- Easily hide any non-relevant words
- Combine related words into one category
To make the most of these features, you should aim for around 20 or more responses.
Tag for even more customization
Looking for something very specific in your response data? You can also tag your responses to uncover even more specific information in your open-ended response data.
- Sub-tags let you dig in even deeper and uncover finer subtexts
- Assign multiple tags to the same response as needed
- Filter results by tag to get more granular insights
Start tagging your responses
Do you have an open-ended question that you’re ready to analyze? Follow these step-by-step instructions to turn words into actionable data.
Get the most from your open-ended questions with text analysis features available in every paid plan:
PLANS
Standard,
Advantage,
Team Advantage
- Search and tag responses
- Word cloud
- Sentiment analysis
PLANS
Premier,
Team Premier,
Enterprise
- Search and tag responses
- Advanced word cloud
- Sentiment analysis
探索更多資源
工具組目錄
探索我們專為特定角色或產業設計的眾多工具組，幫助您善加利用意見回饋。
建立員工離職面談表單，以瞭解有哪些應改善之處
在離職面談中詢問合適的問題，以減少員工流失。立即開始使用我們的員工表單建立器工具和範本。
利用線上同意表單取得必要權限
透過自訂同意表單，取得所需的權限。立即免費註冊，開始使用我們的同意表單範本建立表單。
螢幕擷取畫面上呈現 SurveyMonkey 線上請求表單
輕鬆建立和自訂專屬的請求表單，以收集員工、客戶及其他對象的要求或申請。使用專家建立的範本，幾分鐘就能完成。