Text analysis made easy

Get more insights from open-ended responses.

Turn text responses into actionable data

Questions that let respondents reply with a comment can provide valuable information. With SurveyMonkey’s text analysis tools you can easily cut through the clutter, avoid labor-intensive efforts, and get to ah-ha in just a few clicks.

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Analyze text responses—instantly

Got dozens, thousands, or even millions of open-text responses? With Sentiment Analysis, just click to get an instant summary of how people feel.

See positive, neutral, or negative sentiments at a glance
Filter by sentiment to quickly identify areas that need attention
Filter a question by sentiment for even deeper insights

Visualize text responses

Word clouds let you quickly interpret open-ended responses with a visual display of the most frequently used words.

Customize the look of your word clouds:

Select colors or fonts for specific words to add visual appeal
Pick a range or threshold for when words should appear
Easily hide any non-relevant words
Combine related words into one category

To make the most of these features, you should aim for around 20 or more responses.

Tag for even more customization

Looking for something very specific in your response data? You can also tag your responses to uncover even more specific information in your open-ended response data.