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SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

使用領先全球的線上調查問卷服務,獲得以資料為導向的深入解析。

探索集合於單一強大平台上的核心功能和進階工具。

建立並自訂線上表單,以收集資訊並接受付款。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

量身打造的解決方案,滿足您所有的市場研究需求。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤下一場活動的邀請回函。

瞭解出席者的期待,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

收集出席者的想法和意見,把下一場會議辦得更好。

運用同儕的想法和意見來協助員工提升績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

資源

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SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

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Factor analysis primer: make sense of complex survey data

Shrink your data to measure concepts that are hard to quantify

What single measure describes your overall health?

Your blood pressure? Calorie intake? Weight?

None of these numbers gives you the full picture by themselves, but putting them all together can tell you a lot.

This is an example of when a researcher might use factor analysis, a statistical technique that’s useful for simplifying and analyzing large sets of data with many variables.

It can help you find out whether variables (or in the case of surveys, questions) are correlated with one another or with some other variable or concept. Statisticians call these related variables common factors.

You can determine the relationships between groups of variables by lumping together the ones that are that are strongly correlated, making them into common factors. This is the basis of factor analysis, which is often used in the fields of psychology, health, and political science.

For example, take these questions you might find in a healthcare survey.

  • What is your height?
  • What is your weight?
  • Do you smoke?
  • How often do you exercise?
  • Do you have high blood pressure?
  • Have you ever had a heart attack?

Individually, the responses to these questions are too specific to say much about your overall health. But taken together, they can provide a more comprehensive measure of your wellbeing, which is the common factor that researchers are truly interested in.

If a researcher asked just one broad question about your health, say, asking you to rate your overall health as excellent, very good, good, fair, or poor, you might have a hard time answering.

After all, are you comparing yourself to your elderly neighbor? Your teenage cross-country runner daughter? It’s hard to know where you stand in relation to everyone else, and different respondents might compare themselves to different groups.

Instead, many researchers will ask a series of health-related questions and perform a factor analysis, which generates a standardized score of health.

There are three primary uses for factor analysis:

  • To form a hypothesis about a relationship between variables. Researchers call this exploratory factor analysis.
  • To test a hypothesis about the relationship between variables. Statisticians call this confirmatory factor analysis.
  • To test how well your survey actually measures what it is supposed to measure, which is commonly described as construct validity.

Note: Factor analysis is an advanced technique that requires a statistical software package. You should be very familiar with one of these packages before you begin your work.

Now that you know what factor analysis is, here are some survey design tips you’ll want to keep in mind if you plan on using factor analysis:

Factor analysis relies on having lots of data. Even if you’re using a sample size calculator, the exact number of respondents required to do a factor analysis will depend on things like your population size and the questions you’re asking, but the more completed responses you have, the better.

Factor analysis allows you to summarize broad concepts that are hard to measure by using a series of questions that are easier to measure. The idea is to gather a lot of data points and then consolidate them into useful information.

You need quantitative data in order for factor analysis to work, so the answer options to your questions should fall on a scale. It doesn’t matter whether you are using a number scale (e.g., from 0 to 10), a binary scale (e.g., Yes or No), or a Likert scale (e.g., strongly agree/agree/neutral/disagree/strongly disagree). The only requirement is that your options should be ordered in some way.

Plenty of analysis—generating charts, graphs, and summary statistics—can be done inside SurveyMonkey’s Analyze tool. That means the majority of SurveyMonkey customers will be able to do all their data collection and analysis without outside help. But factor analysis is a more advanced analysis technique.

If you are already comfortable working with statistical software packages like R, SAS, SPSS, or Stata, just export your survey data from Analyze to download the data into the format that fits your software.

While casual survey makers might not have the need (or software) for the level of detail factor analysis provides, it can be an invaluable tool in a survey researcher or statistician’s kit. By boiling down multiple data points into digestible chunks, you can measure concepts that are otherwise difficult to quantify and spot relationships in your data.

Woman with red hair creating a survey on laptop

探索我們專為特定角色或產業設計的眾多工具組,幫助您善加利用意見回饋。

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在離職面談中詢問合適的問題,以減少員工流失。立即開始使用我們的員工表單建立器工具和範本。

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透過自訂同意表單,取得所需的權限。立即免費註冊,開始使用我們的同意表單範本建立表單。

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