產品

SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

從全球首屈一指的線上調查問卷中,獲取以資料為導向的深入分析。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

建立並自訂線上表單,以收集資訊和付款方式。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

依實際需求量身打造解決方案,滿足您所有的市場研究需求。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,以改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤活動邀請回函。

瞭解參加者的需要,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

瞭解與會者的想法和意見,把下一場會議辦得更好。

運用同儕意見回饋來協助員工改善績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

相關資源

使用調查問卷和調查資料的最佳實務

有關問卷調查、給企業的訣竅及其他主題的內容,都在我們的部落格。

SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

Event management survey software

Plan events, organize conferences, and get post-event feedback. Our event management survey software makes it simple.

Whether you’re planning a tradeshow or an endurance race, we have the tools you need to manage events of every size and type. Use surveys both before and after events to help you prepare, then improve the next event by understanding what worked and what didn’t. Did people feel the event was well organized? Was the staff helpful? How are vendors working together? With the right feedback and an event checklist, you’ll know everything you need to make each event a success.

SurveyMonkey was built for organizations that rely on multiple people to help coordinate and run projects. Give everyone on your team access to our powerful survey platform, and make it easy to keep a handle on your users and data. We even have tons of event-planning survey templates to help you get started in minutes.

Are you a corporate event planner for conferences? Do you put on weddings? Or plan fundraisers and nonprofit events? Here are a few ways to use surveys to make event management a snap:

Find out who will be attending the event and collect RSVPs. To make sure you have enough staff and volunteers, food, and room for everyone, make sure you get an accurate headcount. Ask for names, contact information, preferences for food, programming, and other accommodations. By using online survey software, you can get responses right into a spreadsheet and keep everything organized..

Learn how your marketing efforts are working. Event marketing is a costly expense. Make sure you’re using your dollars wisely by asking people how they learned about the event, and find out their preferences for receiving future communications.

Learn what people hope to get out of the event. If you have an event that features speakers, or is educational in nature, tailor the programming to meet attendees’ interests. Ask people what they expect to learn, and find out if there are specific topics they’d like to have covered.

Develop content and make adjustments on the fly. Run surveys during your event to see what people think. In a conference setting, sharing statistics around opinions and attitudes can be a great way to make the experience more engaging and perhaps help improve customer relations.

Improve future events by sending out follow-up surveys. After all of the work you put into coordinating the event, see what people thought of it so that you can improve future planning efforts. Send out follow-up surveys and learn if people would recommend the event, if they found the staff to be helpful, and if the event was a good value for the cost.

Keep your staff engaged. An event is only as good as the vendors and staff who run it. A post-event survey for your vendors and staff can help identify ways to improve and potential identify problem areas.

We offer a range of surveys aimed at collecting feedback before and after events. All of our survey templates are written by professional survey methodologists and are expert-certified, so you can feel confident that you are asking the right types of questions. The arrangement of the questions is designed to be clear and straightforward for people taking the surveys. Mix and match from our Question Bank – use our complete, pre-written templates. Our survey software also makes is simple to write custom questions and customize templates.

Our event management survey templates include:

If you prefer to write your own event feedback surveys (or if you want to add questions to our pre-written surveys), make sure to read our tips for writing great survey questions. We also have helpful guides for creating and conducting surveys. We also recommend the following:

  1. Let people know why you’re sending the survey: People will be more willing to provide feedback if they understand why you’re collecting it. At the beginning of your survey, let people know the reason for the survey and how you’ll use the information.
  2. Make your survey as accessible as possible. We build stronger communities by including as many people as possible. All of our standard survey designs comply with web accessibility standards (by U.S. Section 508 standards), and you can deliver them online in a variety of ways.
  3. Longer surveys aren’t necessarily better! You don’t need to create long, multi-page surveys to collect great, insightful feedback. The types of questions you use, and how they’re written, matter more than simply asking a lot of questions. As a courtesy, indicate in the introduction how long the survey should take to fill out.
  4. Send your survey right away. Get feedback when people are still thinking about your event. For event planning, make it part of the reservation process. Event management is easier when you get post event feedback at the end of the event or follow up with a timely email. Our survey software makes it easy to get surveys in front of your attendees any time.