產品

SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

使用領先全球的線上調查問卷服務,獲得以資料為導向的深入解析。

探索集合於單一強大平台上的核心功能和進階工具。

建立並自訂線上表單,以收集資訊並接受付款。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

量身打造的解決方案,滿足您所有的市場研究需求。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤下一場活動的邀請回函。

瞭解出席者的期待,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

收集出席者的想法和意見,把下一場會議辦得更好。

運用同儕的想法和意見來協助員工提升績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

資源

使用調查問卷和調查資料的最佳實務

有關問卷調查、商務技巧及更多其他內容,都在我們的部落格。

SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

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聯絡銷售人員登入

Make your surveys Section 508 compliant

Design survey experiences that meet accessibility standards, such as WCAG 2.1 AA.

In-product reader functionality example

Section 508 is a federal law requiring all electronic and information technology to be web accessible by people with disabilities.

Our online survey tools help you create surveys, questionnaires, quizzes, and polls that are accessible to people with a diverse range of hearing, movement, sight, and cognitive ability.

Web Content Accessibility Guidelines (WCAG) are a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally.

See how to make common survey elements such as formatting, themes, questions, and page titles meet WCAG 2 conformance level AA.

SurveyMonkey supports VoiceOver and TalkBack screen readers.

Meet WCAG 2.1 AA accessibility standards and 508 compliance with beautiful, professional-looking surveys.

  • Use an accessible survey theme with the right amount of color contrast and brightness
  • Change star rating icons to black for better contrast
  • Add accessible survey question types such as date/time and file upload
  • Enrich your logos, images, and videos with alt text for screen readers 
  • Provide closed captions for your videos, so all the dialogue is visible
  • If you use animated content in your survey, check that it meets the time refresh requirements

Here are some best practices to ensure online surveys are more user friendly to survey takers using assistive technology.

  1. Make your questions concise. Long questions with unnecessary information can become tedious to listen to. Don’t risk your respondents forgetting the question or previous answer options before reaching the end of the list of possible answers.
  2. State the number of answer choices. State how many answer choices respondents will need to select when creating multiple answer question types. This helps clarify what respondents should do while they listen to the list of answer options. For example, “Please select no more than 3 options.”
  3. Use the classic survey format. The classic survey format is best for people using a screen reader to take a survey. For more tips, visit our Accessible Surveys Checklist.
Woman with red hair creating a survey on laptop

探索我們專為特定角色或產業設計的眾多工具組,幫助您善加利用意見回饋。

A man and woman looking at an article on their laptop, and writing information on sticky notes

在離職面談中詢問合適的問題,以減少員工流失。立即開始使用我們的員工表單建立器工具和範本。

Smiling man with glasses using a laptop

透過自訂同意表單,取得所需的權限。立即免費註冊,開始使用我們的同意表單範本建立表單。

Woman reviewing information on her laptop

輕鬆建立和自訂專屬的請求表單,以收集員工、客戶及其他對象的要求或申請。使用專家建立的範本,幾分鐘就能完成。