產品

SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

從全球首屈一指的線上調查問卷中,獲取以資料為導向的深入分析。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

建立並自訂線上表單,以收集資訊和付款方式。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

依實際需求量身打造解決方案,滿足您所有的市場研究需求。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,以改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤活動邀請回函。

瞭解參加者的需要,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

瞭解與會者的想法和意見,把下一場會議辦得更好。

運用同儕意見回饋來協助員工改善績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

相關資源

使用調查問卷和調查資料的最佳實務

有關問卷調查、給企業的訣竅及其他主題的內容,都在我們的部落格。

SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

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Surveys for government and public agencies

Support civic engagement with surveys

Today’s governments must be flexible and responsive in order to meet the challenges of an increasingly complex socio-economic-political world.

Issues of economic competitiveness, improved quality of life and work, and environmental stewardship drive ongoing investments in education, research, and infrastructure. In many countries from the nation’s capital to the local township, each governmental body must work with its citizens to prioritize and invest in the programs that will contribute to the greater good.

Questionnaires can provide government agencies with a means for connecting with citizens to receive the input and feedback they need to make investment decisions. Political surveys can inform elected leadership about shifts in public opinion on major issues, and can motivate correct actions. Well-promoted, thoughtfully designed surveys, delivered with plenty of time to gather input, can help governments better understand and represent the immediate and long-term interests of their citizens.

Explore a sampling of surveys from our list of templates for use by your government agency. Or build your own surveys using our Question Bank of methodologist-certified questions.

  • General Internet Usage. Are your citizens on the Internet? How often? What devices do they use to connect and where? What purposes do they typically use the Internet for—personal or business? Is this a good way to communicate with them?
  • Environmental Issues. As extreme weather regularly makes the front-page news, concern about environmental issues has become top of mind for many. Survey your community to get their thoughts about environmental issues and to open a channel for ideas for collectively solving for them.
  • Registered to Vote? Find out if your citizenry is registered to vote, and use this data to organize convenient neighborhood-based voter registration days.
  • Demographics. Use a series of surveys to determine the demographics of the citizens your government represents, including long and short demographics surveys, Education DemographicsMilitary Service and Government Support surveys. Use respondents’ feedback to identify the demographics of your citizenry and to better understand which programs and investments will best serve them over both the short and long term.
  • General Event Feedback. Did your agency recently host a civic fundraiser? Was it successful – and would the community enjoy more events like it? Get attendee feedback on fundraisers, or modify this survey for other civic events, including voter registration days or town hall meetings.
  • Website Feedback. Your agency, like many other organizations in the public sector, may be leveraging the cloud to deliver services and information online. As part of your evaluation of service delivery, include popup surveys to get feedback on your website at the point of access. Does the site work well? Are people finding the information they came for? Use this data to make your site and services as efficient as possible.
  • Be brief. If your survey is short, there’s a greater chance that more respondents will complete it.
  • Use simple language. While your country or locality may have a specific first language, it may not be the native tongue of all your citizens. Use simple, clear language, to make your survey as accessible as possible to as many as possible.
  • Use the best question type. We support many different types of question types, so be sure to use the question type that will generate the feedback you need.
工具組目錄

探索我們專為特定角色或產業設計的眾多工具組,幫助您善加利用意見回饋。

調查問卷最佳做法

瞭解執行問卷調查的最佳實務,讓您下一次的專案發揮最高效益。瀏覽我們的調查問卷準則,立即開始免費建立調查問卷。

輕鬆建立並自訂線上申請表

輕鬆建立並自訂申請表。客製化表單設計、與團隊成員即時協同合作,還能使用免費範本快速上手。

探索 SurveyMonkey Enterprise 功能

利用 SurveyMonkey 的企業級安全性、隱私與合規標準,以及資料整合功能,大規模地管理意見回饋。