產品

SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

從全球首屈一指的線上調查問卷中,獲取以資料為導向的深入分析。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

建立並自訂線上表單,以收集資訊和付款方式。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

依實際需求量身打造解決方案,滿足您所有的市場研究需求。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,以改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤活動邀請回函。

瞭解參加者的需要,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

瞭解與會者的想法和意見,把下一場會議辦得更好。

運用同儕意見回饋來協助員工改善績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

相關資源

使用調查問卷和調查資料的最佳實務

有關問卷調查、給企業的訣竅及其他主題的內容,都在我們的部落格。

SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

聯絡銷售人員登入
聯絡銷售人員登入

Make your surveys Section 508 compliant

Design survey experiences that meet accessibility standards, such as WCAG 2.1 AA.

In-product reader functionality example

Section 508 is a federal law requiring all electronic and information technology to be web accessible by people with disabilities.

Our online survey tools help you create surveys, questionnaires, quizzes, and polls that are accessible to people with a diverse range of hearing, movement, sight, and cognitive ability.

Web Content Accessibility Guidelines (WCAG) are a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally.

See how to make common survey elements such as formatting, themes, questions, and page titles meet WCAG 2 conformance level AA.

SurveyMonkey supports VoiceOver and TalkBack screen readers.

Meet WCAG 2.1 AA accessibility standards and 508 compliance with beautiful, professional-looking surveys.

  • Use an accessible survey theme with the right amount of color contrast and brightness
  • Change star rating icons to black for better contrast
  • Add accessible survey question types such as date/time and file upload
  • Enrich your logos, images, and videos with alt text for screen readers 
  • Provide closed captions for your videos, so all the dialogue is visible
  • If you use animated content in your survey, check that it meets the time refresh requirements

Here are some best practices to ensure online surveys are more user friendly to survey takers using assistive technology.

  1. Make your questions concise. Long questions with unnecessary information can become tedious to listen to. Don’t risk your respondents forgetting the question or previous answer options before reaching the end of the list of possible answers.
  2. State the number of answer choices. State how many answer choices respondents will need to select when creating multiple answer question types. This helps clarify what respondents should do while they listen to the list of answer options. For example, “Please select no more than 3 options.”
  3. Use the classic survey format. The classic survey format is best for people using a screen reader to take a survey. For more tips, visit our Accessible Surveys Checklist.
工具組目錄

探索我們專為特定角色或產業設計的眾多工具組,幫助您善加利用意見回饋。

調查問卷最佳做法

瞭解執行問卷調查的最佳實務,讓您下一次的專案發揮最高效益。瀏覽我們的調查問卷準則,立即開始免費建立調查問卷。

輕鬆建立並自訂線上申請表

輕鬆建立並自訂申請表。客製化表單設計、與團隊成員即時協同合作,還能使用免費範本快速上手。

探索 SurveyMonkey Enterprise 功能

利用 SurveyMonkey 的企業級安全性、隱私與合規標準,以及資料整合功能,大規模地管理意見回饋。