產品

SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

使用領先全球的線上調查問卷服務,獲得以資料為導向的深入解析。

探索集合於單一強大平台上的核心功能和進階工具。

建立並自訂線上表單,以收集資訊並接受付款。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

量身打造的解決方案,滿足您所有的市場研究需求。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤下一場活動的邀請回函。

瞭解出席者的期待,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

收集出席者的想法和意見,把下一場會議辦得更好。

運用同儕的想法和意見來協助員工提升績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

資源

使用調查問卷和調查資料的最佳實務

有關問卷調查、商務技巧及更多其他內容,都在我們的部落格。

SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

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Get the context you need to make better decisions

Use SurveyMonkey Benchmarks to see where you stand compared to a global audience or others in your industry.

Comparing 3 data sets in a graph

SurveyMonkey offers benchmarks as an easy way to compare survey results within key categories such as customer satisfaction, employee engagement, and more.

  1. Easily interpret your survey results
  2. Assess performance metrics accurately
  3. Identify best practices in your industry
  4. Keep tabs on your competition
  5. Set strategic goals for your organization

When SurveyMonkey customers use our expert-certified survey templates and questions from our Question Bank, our platform anonymizes and aggregates the responses to each question, creating benchmarks to compare your results against.

To make sure our benchmarks are meaningful and relevant, we’ll only publish them for a given question if it meets the following:

  • We’ve received responses from 30+ organizations 
  • The response data is refreshed quarterly
  • Any expert-certified questions remain unaltered
  • Organizations haven’t opted out of benchmarks
  • The question isn’t open-ended or a comment/text box

Benchmark data is available for select Question Bank questions in English only.

See our Privacy Policy for questions on how we handle personal information and data.

After you use our customer satisfaction template, see how your results stack up against your biggest competitors. 

The insights you gain will help you target your improvements—and keep customers loyal to your brand.

Learn more

Learn why benchmarks are necessary for setting goals.