SurveyMonkey Original Research
Our data and original research explains what’s happening in the world and the workplace. Want your own insights? Survey your customers, employees, prospects, or anyone else today.
Data at work
Our original research delivers the insights that professionals need to shape stronger workplaces and build more profitable companies.
Put our data in your next presentation
Tell a more compelling story to your audience. Download a data point today.
Why the customer experience matters
57% of customers will permanently stop using a product or service after 1 bad experience
Why the employee experience matters
51% of employed people said they’d take a job at another company if offered one
Consumer research
From dating to data security, we help you discover the consumer trends that shape our everyday lives.
Little white-coat lies
See if you can guess what people fib about the most with their healthcare professionals.
Our methodology
Want to know more about our reports and studies? Learn about our methodology and how we get our data.
The science of surveys
Get in-depth expert tips from our survey scientists to make your next survey project even better.
DIY research for everyone
Wish you knew more about people who mattered to you? All you have to do is ask! See how we make it easy to reach anyone, anywhere, so you can conduct your own market research in minutes.
探索更多資源
客戶滿意度調查問卷範本
探索我們的客戶滿意度調查問卷範本，快速收集資料、找出痛點，並改善客戶體驗。
利用線上評量表單收集可付諸行動的意見回饋
SurveyMonkey 的線上評量表單能讓意見回饋發揮強大力量。立即使用我們的表單建立器！
瞭解 Box 如何運用客戶資料，以增強團隊能力
探索 Box 如何使用 SurveyMonkey 建立 360 度的客戶歷程視角，並在同一處收集意見反應。
透過客戶的成功故事和見證心得，提升品牌知名度
直接擷取客戶的故事與見證，並將意見回饋轉化為個案研究、使用心得和評論，為業績和行銷提供助力。