產品
SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。
使用領先全球的線上調查問卷服務,獲得以資料為導向的深入解析。
探索集合於單一強大平台上的核心功能和進階工具。
建立並自訂線上表單,以收集資訊並接受付款。
可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。
量身打造的解決方案,滿足您所有的市場研究需求。
利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。
範本
測量客戶對貴公司的滿意度和忠誠度。
瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。
取得可化為實際行動的深入解析,改善使用者的體驗。
向潛在客戶、受邀人等對象收集聯絡資訊。
輕鬆收集並追蹤下一場活動的邀請回函。
瞭解出席者的期待,使下一場活動更成功。
發掘能提升員工參與度並改善績效的深入解析。
收集出席者的想法和意見,把下一場會議辦得更好。
運用同儕的想法和意見來協助員工提升績效。
打造更好的課程並改善教學方法。
瞭解學生對課程資料和教學狀況的評價。
瞭解客戶對您的新產品構想有何看法。
資源
使用調查問卷和調查資料的最佳實務
有關問卷調查、商務技巧及更多其他內容,都在我們的部落格。
SurveyMonkey 的使用教學與指南。
頂尖品牌如何透過 SurveyMonkey 推動成長。
產品
SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。
使用領先全球的線上調查問卷服務,獲得以資料為導向的深入解析。
探索集合於單一強大平台上的核心功能和進階工具。
建立並自訂線上表單,以收集資訊並接受付款。
可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。
量身打造的解決方案,滿足您所有的市場研究需求。
利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。
範本
測量客戶對貴公司的滿意度和忠誠度。
瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。
取得可化為實際行動的深入解析,改善使用者的體驗。
向潛在客戶、受邀人等對象收集聯絡資訊。
輕鬆收集並追蹤下一場活動的邀請回函。
瞭解出席者的期待,使下一場活動更成功。
發掘能提升員工參與度並改善績效的深入解析。
收集出席者的想法和意見,把下一場會議辦得更好。
運用同儕的想法和意見來協助員工提升績效。
打造更好的課程並改善教學方法。
瞭解學生對課程資料和教學狀況的評價。
瞭解客戶對您的新產品構想有何看法。
資源
使用調查問卷和調查資料的最佳實務
有關問卷調查、商務技巧及更多其他內容,都在我們的部落格。
SurveyMonkey 的使用教學與指南。
頂尖品牌如何透過 SurveyMonkey 推動成長。
El 63 % de las personas analiza el historial de seguridad y privacidad de una empresa antes de usar sus productos o servicios.
LAST UPDATED: August 1, 2023
This privacy notice only applies to a survey conducted by SurveyMonkey Inc. (also referred to in this notice as SurveyMonkey) that includes a link to this privacy notice. It does not apply, for example, to any other SurveyMonkey sites, products or services, or to surveys conducted by third parties via SurveyMonkey’s survey platform. SurveyMonkey is responsible for your responses.
SurveyMonkey collects personal information from you if you choose to participate in this survey.
SurveyMonkey collects the following types of personal information:
We will collect information about how you interact with our survey through cookies we use (see cookies section below). A good deal of the cookie data collected from you is aggregated and used only to provide general information about interactions with our survey tool. You can choose to remove or disable cookies in your browser. To learn how to manage your cookies, please visit your web browser's help center. Please note that doing this may adversely impact the functionality of the survey you are taking.
While we appreciate you responding to our survey, we would ask that you not share any confidential information, trade secrets or personal information of others in your responses. We reserve the right to delete any such response data.
Below we list and describe the types of cookies we use when you take a survey with us.
Required Cookies
Certain cookies are necessary in order for a survey to operate correctly. For example, we use cookies to authenticate you. When you log on to our websites, authentication cookies are set which let us know who you are during a browsing session. (Example cookie names: ep201)
Functionality Cookies
These cookies are used to enable certain additional functionality on our websites, such as storing your preferences like username and language selection and preventing users from taking the same survey multiple times. This functionality improves the user experience. (Example cookie names: cf, RP_XXXXXXXX, P_XXXXXX)
Performance Monitoring and Performance Enhancement Cookies
Some cookies are used to collect information about how survey respondents interact with surveys. We use the information to analyze how users use surveys, detect problems with our surveys, and help us improve and refine our services and features. These cookies generally collect information in a pseudonymous form and allow us to determine information such as the number of visitors to a webpage, how visitors came to the website, and the pages they visited. We sometimes test new or different features and content with subsets of users and use cookies to help us ensure that the users who are a part of an experiment have a consistent experience. (Example cookie names: ep202)
Other cookies help us to manage the traffic that comes to our website and provide you with quicker response times by distributing the traffic across our different servers, otherwise known as load balancing. (Example cookie names: EP201)
You don't have to take a survey. But, if you do take a survey, you acknowledge that SurveyMonkey collects and uses your data for the legitimate interests and purposes described in this Privacy Notice.
Your survey responses will be used by SurveyMonkey for research and commercial purposes. SurveyMonkey may use the collected information to administer the survey, to improve future surveys by, for example, looking at trends regarding how groups in particular locations respond to particular questions. We may also use the results to produce data and trends for commercial purposes and publication.
For example, we may use your personal information to administer the survey and to improve future surveys or to inform business and product decisions. We will also analyze aggregate trends and survey results both for our own purposes and for commercial reasons.
Third Parties
Your survey responses but not your email address or IP address may be sold to or shared with third parties, such as media firms, financial services, or market research firms. While such third parties may be able to identify you based on your responses (for example if voluntarily shared information about yourself in a response), SurveyMonkey contractually prohibits such third parties from disclosing your identity to other third parties and using survey responses to identify you as an individual or contact you for any purpose (marketing or otherwise).
Affiliates
SurveyMonkey may disclose the personal information you provide to its affiliates.
Other Situations
SurveyMonkey may disclose your personal information in the following situations:
De-identified information
SurveyMonkey may publish our analysis of survey responses and the results of our research. Such publications will not contain your personal information.
Your personal information may be stored and/or processed in the United States or any other country where SurveyMonkey or its affiliates, subsidiaries, or service providers maintain facilities.
We enter into contracts to ensure the safe transfer and storage of your personal information.
We only retain data about you for the period necessary for us to gain useful insights from that data and fulfil the uses described in this privacy notice or for as long as a particular survey remains open (whichever is the longer period). Generally, we won’t retain personal data about you for more than 2 years from the last date you responded to a survey—unless we have legal or business reasons requiring us to retain it for longer.
SurveyMonkey is happy to assist you in order to:
We will only be able to fulfil any of the above requests if we have personal information allowing us to identify you in our systems.
For general SurveyMonkey privacy issues, or to submit feedback or ask SurveyMonkey questions about its privacy practices and this privacy notice, please contact us:
SurveyMonkey Inc. (C/O General Counsel)
910 Park Pl, Suite 300
San Mateo, California 94403
United States
+1-650-543-8400
Updating this Privacy Notice
SurveyMonkey may occasionally update this privacy notice to reflect feedback and changes in its business or to comply with applicable laws and regulations. When SurveyMonkey makes such an update, SurveyMonkey will revise the "last updated" date at the top of this privacy notice. If there are material changes to this privacy notice concerning how SurveyMonkey will handle your personal information, SurveyMonkey will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification, when possible.
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