產品

SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

使用領先全球的線上調查問卷服務,獲得以資料為導向的深入解析。

探索集合於單一強大平台上的核心功能和進階工具。

建立並自訂線上表單,以收集資訊並接受付款。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

量身打造的解決方案,滿足您所有的市場研究需求。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤下一場活動的邀請回函。

瞭解出席者的期待,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

收集出席者的想法和意見,把下一場會議辦得更好。

運用同儕的想法和意見來協助員工提升績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

資源

使用調查問卷和調查資料的最佳實務

有關問卷調查、商務技巧及更多其他內容,都在我們的部落格。

SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

聯絡銷售人員登入
聯絡銷售人員登入

Who likes the sharing economy? Most people, but especially millennials

Do you like sharing?

The advent of the ‘sharing economy’ is allowing people everywhere to partake in both using and sharing some of their most valued assets. Whether it’s a home through a service like Airbnb, or a car using an application like Uber, the process of sharing these assets safely with strangers has improved markedly.

Here at SurveyMonkey, we take an interest in understanding the sharing economy’s impact on everyday consumers and how opinions vary across demographics. We recently surveyed over 2,000 adults and weighted the panel based on several demographic variables, including age, race, sex, education, and geography.

Open to sharing your opinions—anonymously—on a broad range of topics? We’d love to hear from you. As a token of our thanks, we’ll donate fifty cents to the charity of your choice for every survey you take! Start taking surveys→

Here’s how our respondents perceive the sharing economy:

Respondents as a whole, have a positive experience from participating in the sharing economy.

For example, when asking respondents to rate their overall experience from using ride hailing services on a scale of 1 to 5 stars—1 being lowest and 5 being highest—more than half gave either a 4 or 5 star rating.

Looking at responses across certain demographics, however, gives us deeper insight into who the relative proponents and detractors are:

Age- the older our respondents were, the less positive they viewed the sharing economy.

Age GroupPercent rating their experience with ride hailing services as either 4 or 5 stars
Millennials (18-34 years old)73%
35-64 years old64%
65 years old and older52%

Seeing as younger adults are tech savvy and are growing up in parallel to the rise of the sharing economy, their tendency to both normalize and enjoy shared services relative to older adults shouldn’t come as a surprise.

Political orientation- liberal respondents favored the sharing economy compared to conservatives or independents.

Political orientationPercent rating their experience with ride hailing services as either 4 or 5 stars
Liberals72%
Conservatives59%
Independents56%

It’s hard to know for sure why responses varied widely based on political affiliation, but given that the majority of respondents in each party still gave a 4 or 5 star rating, both rider sharing companies and drivers should have no cause for concern.

Whether or not you enjoy participating in the sharing economy, there are certain benefits that are too clear to discredit.

  • Sharing services are more affordable than alternative options. Roughly 80% of respondents agreed that home sharing services are cheaper than hotels.
  • Provides an unrivaled level of convenience. Over 60% of our respondents chose ride sharing services for its convenience.
  • Gives owners an opportunity to earn more money. More than 90% of our respondents cited home sharing services as a good way for homeowners to earn extra income.

As we reviewed earlier, young adults are by and large the biggest proponents of the sharing economy.

Here are some additional insights on why they’ve come to embrace this market most:

The growing demand for shared services, particularly among younger generations, are making companies optimistic on their future prospects. Airbnb, for example, is projecting profits of 3 billion dollars by 2020. This puts the company’s profitability at a higher level than several current fortune 500 companies. Whether or not this forecast comes to fruition, it’s clear that the sharing economy is set to keep growing.

Woman with red hair creating a survey on laptop

探索我們專為特定角色或產業設計的眾多工具組,幫助您善加利用意見回饋。

A man and woman looking at an article on their laptop, and writing information on sticky notes

在離職面談中詢問合適的問題,以減少員工流失。立即開始使用我們的員工表單建立器工具和範本。

Smiling man with glasses using a laptop

透過自訂同意表單,取得所需的權限。立即免費註冊,開始使用我們的同意表單範本建立表單。

Woman reviewing information on her laptop

輕鬆建立和自訂專屬的請求表單,以收集員工、客戶及其他對象的要求或申請。使用專家建立的範本,幾分鐘就能完成。