產品

SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

從全球首屈一指的線上調查問卷中,獲取以資料為導向的深入分析。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

建立並自訂線上表單,以收集資訊和付款方式。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

依實際需求量身打造解決方案,滿足您所有的市場研究需求。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,以改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤活動邀請回函。

瞭解參加者的需要,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

瞭解與會者的想法和意見,把下一場會議辦得更好。

運用同儕意見回饋來協助員工改善績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

相關資源

使用調查問卷和調查資料的最佳實務

有關問卷調查、給企業的訣竅及其他主題的內容,都在我們的部落格。

SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

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Accept payments in surveys

With SurveyMonkey payments, you can get responses and accept payments online too.

Respondents can complete a survey and make a credit card payment at one time and in one place

You can accept a fixed-amount or let the respondents choose, and payments work in every type of survey

Create a Stripe account in minutes and immediately start accepting online payments right from your survey

Stripe payments

Stripe is a leading payments platform that allows you to securely accept payments in your surveys.

  • Set up a free Stripe account, and test it before you use it
  • Benefit from automatic fraud prevention and PCI compliance
  • Accept global payments

Non-profit/Charity donations • Event registration • Fundraisers • And more!

The International Assoc. of Coffee Roasters is having their annual convention. The event planner, Britt, is thrilled to learn that she can use SurveyMonkey to collect registration info, session sign-ups, and accept payments online all at once.

Step 1. Britt creates a survey to share with potential attendees.

Create a survey

Step 2. Respondents who want to register provide their credit card info.

Provide credit card info

Step 3. Success! Britt sees registrations in real time.

Real-time registrations

As the head of fundraising for a non-profit dedicated to promoting kids’ fitness, Alex is planning a 50K charity bike ride. To raise money, he turns to SurveyMonkey.

Step 1. Alex creates a survey to plan the event and ask for donations online.

Create a survey

Step 2.
Donors pay their chosen amount.

Pay chosen amount

Step 3. Success! Alex easily tracks incoming donations.

Track incoming donations

Find all the information you need to accept payments in your surveys.

  1. What is Stripe, and how do I set up a Stripe account?
    Stripe is a third-party technology platform that allows individuals and businesses to accept payments over the internet. Stripe has no setup fees and no monthly fees. You only need a physical address and a bank account to activate a Stripe account, and, once set up, you can try Stripe in test mode before using it to accept payments from survey respondents. Create a new Stripe account
  2. Do I need to sign up with Stripe to accept payments in my survey?
    Yes, you need a Stripe account to accept payments. You can either create a new Stripe account or connect an existing Stripe account. Learn how to connect your accounts
  3. What payment methods can respondents use to pay me?
    Stripe allows you to accept major credit cards for payments. See the list of cards supported by Stripe
  4. Does Stripe collect any information about my survey?
    Stripe only collects details specific to payments and does not have access to survey-related data.
  5. Does SurveyMonkey store or save credit card numbers?
    SurveyMonkey does not save or store credit card numbers submitted by survey respondents.
  6. Is SurveyMonkey a merchant of record, payment gateway, or payment processor?
    SurveyMonkey is not a merchant of record, payment gateway, or payment processor. SurveyMonkey is integrated with Stripe so you can easily log in to your Stripe account to accept payments.

    Once you sign up and connect to Stripe, you become the merchant of record and will be held financially liable by the financial institution that processes your respondents’ credit card payments, including all full and partial returns to the respondent’s card, as well as any chargebacks initiated by the respondent. You also take on tax and compliance risk to ensure your online transactions are handled in compliance with applicable laws.
  7. Does my bank account have to be in a specific country?
    Your bank account must be located in the same country as your Stripe account. Stripe is currently available in 25 countries including the United States, Canada, UK, France, Germany, Netherlands, Australia, and many more. See the full list of countries
  8. What currencies can I accept?
    Respondents can pay using more than 135 currencies. The currency you actually receive funds in will be determined, with a few exceptions, by the country in which your bank is located. If a payment is made in a currency other than one that you can accept, Stripe will convert the currency. See the list of currencies you can accept or read more about Stripe’s payout policy.
  9. What notifications are sent when payment is completed?
    When a respondent successfully submits a payment through your survey, Stripe sends an email confirming the transaction. Transactions appear on the respondent’s credit card statements with the name of your survey. As the survey creator, you can adjust your settings on Stripe’s dashboard to opt in to email notifications each time a payment is received.
  10. Do I need a special plan to accept payments online?
    The ability to accept payments in your survey is included with Advantage, Premier and Enterprise plans.
  11. Does Stripe charge payment transaction fees?
    Visit Stripe’s site for a list of the most updated transaction fees. Learn more
  12. Are there any limitations on what I can accept payments for?
    Acceptance of payments in surveys must adhere to SurveyMonkey’s Acceptable Uses PolicyContent Policy, and Terms of Use and also may not be used for the sale of products or by businesses included on Stripe’s prohibited business list.
  13. For additional information about how Stripe handles payments and charges, please visit https://stripe.com/docs