BEA is listening to your voice

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* Contact Information

Rating Definition
1. Poor
2. Marginal - some weak points
3. Fair - acceptable
4. Satisfactory
5. Outstanding - more than expectations
* If your rating is 1. (POOR) or 2. (MARGINAL), please give us your suggestions or comments for improvement.
We would like to use your input to develop corrective actions. Please be as detailed as possible.

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* 1. Quality (BEA General Rating)

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* 1.1 Product quality

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* 1.2 Quality problem solving ability

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* 1.3 Response & Explanation in time

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* 2. Delivery (BEA General Rating)

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* 2.1 On time delivery

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* 2.2 Proactive communication regarding delayed shipments

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* 2.3 Courier deliver in time and service attitude

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* 3. Pre-Sales(BEA General Rating)

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* 3.1 Access for datasheets and user guides

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* 3.2 Support or solution for your problems and requirements

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* 4. Service(BEA General Rating)

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* 4.1 Response speed to orders

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* 4.2 Return repaired products and service report in time

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* 4.3 Provide onsite support

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* 4.4 Training to your organization on products technology and applications

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5. Market Survey

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* 5.1 How do you think BEA’s cost performance is?

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* 5.2 What would be the impact of BEA brand to your products and customers?

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* 5.3 What other sensor brands do you use besides BEA? And how would you rate them?

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* 5.4 What is the proportion of the purchase in BEA to your total sensor purchase volume?

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* 5.5 Do you have any new product or application requirement based on BEA technologies?

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* If yes, could you describe your requirement for the new product? Such as product type, application scope, target purchasing price.

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* 5.6 How can we improve your experience with BEA Sensors Asia website please?https://asia.beasensors.com/en/

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* 5.7 May we follow up with you to build customer success story together please?

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* 5.8 What do you think we need improvement for our better cooperation?

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