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GM025 clearly understood my reason for posting on the forums.

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* 4. GM025 clearly understood my reason for posting on the forums.

I felt like a valued customer.

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* 5. I felt like a valued customer.

GM025 provided me with information that was clear, accurate and easy to understand.

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* 6. GM025 provided me with information that was clear, accurate and easy to understand.

I was able to find a resolution to my issue.

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* 7. I was able to find a resolution to my issue.

Thinking about your recent experience on the forums, how satisfied are you with the interaction with GM025?

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* 8. Thinking about your recent experience on the forums, how satisfied are you with the interaction with GM025?

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