客人的意見對我們非常重要,可以令我們為大家提供更佳的服務。此問卷共有10條問題,約2-3分鐘完成。
Listening to customers has always been important to us. Your feedback will help us to provide better service. This survey including 10 questions, usually takes 2-3 minutes to complete.

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* 1. 為答謝提供寶貴意見,請輸入你的會員登記電話號碼,完成問卷及經確認後我們會把HK$5現金券發送至你的帳號。(名額:1,000個, 送完即止)(必須回答所有問題)
In order to thanks our customers for giving us the comments, please enter your registered mobile number, we will send you a HK$5 cash coupon after finished the survey. (Quota: 1,000, quantity while stocks last.) (Please answer all questions.)

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* 2. 你的年齡組別是?
What is your age?

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* 3. 你成為EC Bento客戶有多久?
How long have you been a customer of EC Bento Company Limited?

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* 4. 你對我們的服務滿意嗎? (1 非常不滿意,5 非常滿意)
How do you satisfied with our service? (1 not satisfied, 5 very satisfied)

  1 2 3 4 5 不適用
Not applicable
食物質素 Food quality
食物價錢 Food pricing
食物種類 Food variety
食物溫度 Food temperature
提取地點 Pick-up location
訂購流程 Order process
服務態度 Service

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* 5. 你喜歡吃甚麼類型的便當?(可多選)
What style of bento that you like most? (Allow to select more than one answer)

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* 6. 你有多常買我們的便當?
How often do you buy our bento?

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* 7. 你會再次使用我們的服務嗎?
How likely are you to use any of our service again?

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* 8. 您透過甚麼途徑知道ECBento?(可多選)
How did you know EC Bento? (Allow to select more than one answer)

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* 9. 你希望將來會有甚麼優惠?或有甚麼其他意見?
What promotion that you want to have in the future or any other comments?

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