EC Bento 顧客意見調查問卷 Customer Satisfaction Survey 客人的意見對我們非常重要，可以令我們為大家提供更佳的服務。此問卷共有10條問題，約2-3分鐘完成。Listening to customers has always been important to us. Your feedback will help us to provide better service. This survey including 10 questions, usually takes 2-3 minutes to complete. Question Title * 1. 為答謝提供寶貴意見，請輸入你的會員登記電話號碼，完成問卷及經確認後我們會把HK$5現金券發送至你的帳號。(名額：1,000個, 送完即止)(必須回答所有問題)In order to thanks our customers for giving us the comments, please enter your registered mobile number, we will send you a HK$5 cash coupon after finished the survey. (Quota: 1,000, quantity while stocks last.) (Please answer all questions.) Question Title * 2. 你的年齡組別是?What is your age? 18 - 24 25 - 34 35 - 44 45 - 54 55 或以上 or above Question Title * 3. 你成為EC Bento客戶有多久?How long have you been a customer of EC Bento Company Limited? 少於1個月 Less than one month 1-3個月 One month to three months 3-6個月 Three months to six months 6個月-1年 Six months to a year 1年或以上 One year or above Question Title * 4. 你對我們的服務滿意嗎? (1 非常不滿意，5 非常滿意)How do you satisfied with our service? (1 not satisfied, 5 very satisfied) 1 2 3 4 5 不適用Not applicable 食物質素 Food quality 食物質素 Food quality 1 食物質素 Food quality 2 食物質素 Food quality 3 食物質素 Food quality 4 食物質素 Food quality 5 食物質素 Food quality 不適用Not applicable 食物價錢 Food pricing 食物價錢 Food pricing 1 食物價錢 Food pricing 2 食物價錢 Food pricing 3 食物價錢 Food pricing 4 食物價錢 Food pricing 5 食物價錢 Food pricing 不適用Not applicable 食物種類 Food variety 食物種類 Food variety 1 食物種類 Food variety 2 食物種類 Food variety 3 食物種類 Food variety 4 食物種類 Food variety 5 食物種類 Food variety 不適用Not applicable 食物溫度 Food temperature 食物溫度 Food temperature 1 食物溫度 Food temperature 2 食物溫度 Food temperature 3 食物溫度 Food temperature 4 食物溫度 Food temperature 5 食物溫度 Food temperature 不適用Not applicable 提取地點 Pick-up location 提取地點 Pick-up location 1 提取地點 Pick-up location 2 提取地點 Pick-up location 3 提取地點 Pick-up location 4 提取地點 Pick-up location 5 提取地點 Pick-up location 不適用Not applicable 訂購流程 Order process 訂購流程 Order process 1 訂購流程 Order process 2 訂購流程 Order process 3 訂購流程 Order process 4 訂購流程 Order process 5 訂購流程 Order process 不適用Not applicable 服務態度 Service 服務態度 Service 1 服務態度 Service 2 服務態度 Service 3 服務態度 Service 4 服務態度 Service 5 服務態度 Service 不適用Not applicable Question Title * 5. 你喜歡吃甚麼類型的便當?(可多選)What style of bento that you like most? (Allow to select more than one answer) 中式 Chinese style 西式 Western style 韓式 Korean style 日式 Japanese style 泰式 Thai style 越式 Vietnam style 台式 Taiwanese style 其他(請註明) Other (please specify) Question Title * 6. 你有多常買我們的便當?How often do you buy our bento? 每星期兩次或以上 More than twice per week 每星期一次 Once per week 每兩星期一次 Once per two weeks 每月一次 Once per month 從不 Never Question Title * 7. 你會再次使用我們的服務嗎?How likely are you to use any of our service again? 非常大機會 Extremely likely 有機會 Very likely 可能有機會 Somewhat likely 不大機會 Not so likely 不會 Not at all likely Question Title * 8. 您透過甚麼途徑知道ECBento?(可多選)How did you know EC Bento? (Allow to select more than one answer) 傳媒報導 Media coverage 宣傳單張 Promotion leaflet 網上社交平台 Social media (e.g. Facebook, Instagram, etc.) E食便當網頁 EC Bento website 朋友介紹 Friend's recommendation 公司通訊 Company notice 其他(請註明) Others (please specify) Question Title * 9. 你希望將來會有甚麼優惠？或有甚麼其他意見？What promotion that you want to have in the future or any other comments? 完成 Done