EC Bento 顧客意見調查問卷 Customer Satisfaction Survey

客人的意見對我們非常重要,可以令我們為大家提供更佳的服務。此問卷共有10條問題,約2-3分鐘完成。
Listening to customers has always been important to us. Your feedback will help us to provide better service. This survey including 10 questions, usually takes 2-3 minutes to complete.
1.為答謝提供寶貴意見,請輸入你的會員登記電話號碼,完成問卷及經確認後我們會把HK$5現金券發送至你的帳號。(名額:1,000個, 送完即止)(必須回答所有問題)
In order to thanks our customers for giving us the comments, please enter your registered mobile number, we will send you a HK$5 cash coupon after finished the survey. (Quota: 1,000, quantity while stocks last.) (Please answer all questions.)
2.你的年齡組別是?
What is your age?
3.你成為EC Bento客戶有多久?
How long have you been a customer of EC Bento Company Limited?
4.你對我們的服務滿意嗎? (1 非常不滿意,5 非常滿意)
How do you satisfied with our service? (1 not satisfied, 5 very satisfied)
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不適用
Not applicable
食物質素 Food quality
食物價錢 Food pricing
食物種類 Food variety
食物溫度 Food temperature
提取地點 Pick-up location
訂購流程 Order process
服務態度 Service
5.你喜歡吃甚麼類型的便當?(可多選)
What style of bento that you like most? (Allow to select more than one answer)
6.你有多常買我們的便當?
How often do you buy our bento?
7.你會再次使用我們的服務嗎?
How likely are you to use any of our service again?
8.您透過甚麼途徑知道ECBento?(可多選)
How did you know EC Bento? (Allow to select more than one answer)
9.你希望將來會有甚麼優惠?或有甚麼其他意見?
What promotion that you want to have in the future or any other comments?