Coronavirus B2B Customer Pulse Survey
1.
Has the coronavirus pandemic had a positive or negative impact on your overall business operations?
Very positive
Somewhat positive
Neither positive or negative
Somewhat negative
Very negative
2.
What challenges has your organization experienced as the result of coronavirus? Select all that apply.
Reduction in corporate spend
Employees or their family members being diagnosed with coronavirus
Decrease in productivity due to remote work
Employee layoffs
Issues with employee morale
Difficulty staying connected with your customers
Childcare for working parents
None of the above
Other (please specify)
3.
How valuable are you finding our company’s products or services in this current environment?
Extremely valuable
Very valuable
Somewhat valuable
Not so valuable
Not valuable at all
4.
Has coronavirus changed the way you or your group are using our company’s products or services?
Yes
No
Unsure