產品

SurveyMonkey 能滿足各種使用案例和需求。歡迎探索我們的產品,瞭解 SurveyMonkey 能為您提供什麼協助。

從全球首屈一指的線上調查問卷中,獲取以資料為導向的深入分析。

可與超過 100 款應用程式和外掛程式整合,讓您事半功倍。

建立並自訂線上表單,以收集資訊和付款方式。

利用內建的 AI 打造更優質的調查問卷並快速獲得獨到見解。

依實際需求量身打造解決方案,滿足您所有的市場研究需求。

範本

測量客戶對貴公司的滿意度和忠誠度。

瞭解如何讓客戶滿意,使他們成為您忠實的擁護者。

取得可化為實際行動的深入解析,以改善使用者的體驗。

向潛在客戶、受邀人等對象收集聯絡資訊。

輕鬆收集並追蹤活動邀請回函。

瞭解參加者的需要,使下一場活動更成功。

發掘能提升員工參與度並改善績效的深入解析。

瞭解與會者的想法和意見,把下一場會議辦得更好。

運用同儕意見回饋來協助員工改善績效。

打造更好的課程並改善教學方法。

瞭解學生對課程資料和教學狀況的評價。

瞭解客戶對您的新產品構想有何看法。

相關資源

使用調查問卷和調查資料的最佳實務

有關問卷調查、給企業的訣竅及其他主題的內容,都在我們的部落格。

SurveyMonkey 的使用教學與指南。

頂尖品牌如何透過 SurveyMonkey 推動成長。

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Get your product concepts, feature optimizations, and ideas validated by a trusted audience—in less than an hour.

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High-quality responses

Our built-in research capabilities ensure your ad and creative ideas get tested by a trusted panel of respondents.

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Expert methodology

Tap into our expert methodology including benchmarking and an industry-standard monadic approach that guarantees high-quality responses.

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Speed to insights

Spend less time on data analysis by reducing manual processes, like evaluating open ended responses. Take advantage of our AI-Powered Insights that create presentation-ready reports.

Animated gif of different headshots changing next to a progress bar that is increasing from 400 to 900 with the question How many responses do you need? next to it

Rely on quality data from a trusted panel of respondents

SurveyMonkey Audience guarantees high-quality responses from millions of qualified people around the world.
Choose from more than 50 demographic parameters to create your target audience, or get even more specific by including your own custom screening question.

With SurveyMonkey Audience, your survey respondents come from our own proprietary panels and those of trusted global partners.

Our automated platform detects fraud, prevents duplicate responses, and limits survey invites and surveys per session to ensure high quality.

Our respondents refresh their profiles regularly and you can fine tune your targeting with census balancing and custom screening questions. 

Every project comes with out-of-the-box features such as:

  • Side-by-side analysis of concept(s)
  • 200 national responses with the option to refine targeting
  • One custom screening question
  • Monadic survey methodology and survey builder 
  • Up to 15 attributes for testing criteria
  • Automatic fielding of your survey
  • Quantitative results scorecard
  • Qualitative feedback word cloud
  • Option to include industry benchmarks
  • Presentation-ready results, available in various formats

Concept Testing automatically compares and scores multiple concepts, and provides qualitative feedback to help you identify which will drive the most impact—and why.

Scorecard comparing two products

Improve your product ideas by measuring strengths and weaknesses across multiple attributes. Customize your quantitative scorecard by choosing from 15+ attributes, or add custom ones.

Impressions and feelingsQuality of informationMarket fitQualitative feedback
AppealBelievableAffordableFirst reaction
UniquePersuasiveMeets your needsLikes
QualityCompetitiveDislikes
AttractivePurchase frequencyWhat’s missing
ReliableRelevantOne-word description
Innovative
Memorable
Eye-catching
Fun
In product example

Save time on data analysis and quickly find the insights in your data. Our AI-Powered Insights uses machine learning to identify the attributes that stand out.

Get an at-a-glance view of the groups that responded well to your concepts. See which concepts won in each age bracket, income bracket, geographic location, or any other criteria you chose for your survey. 

Forget manual sorting or filtering in spreadsheets; get insights quickly in a format that is easy to share.

Get to the bottom of why your attribute scores are high or low with analysis of your responses. 

  • Automatically identify trends within key segments, such as how one group responds differently than your target market.
  • Get AI-generated data points without having to sift through complex data.
  • Highlight the most common words and phrases from open-ended questions with Word Cloud.
Word cloud with example survey responses

See if your product concept is relevant, unique, and innovative enough to stand out.

Scorecard comparing two products
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You’ll get a comprehensive PowerPoint presentation of your analysis, or you can export the data to other formats such as CSV, XLS, SPSS, and more.

For 20 years, SurveyMonkey has been helping more than 335,000 global organizations gather and measure feedback, so they can make better decisions and drive impact.